協商 Negotiation September 8
★ Do we agree on the terms of the contract regarding those shipping dates?
有關合約上針對運送日期的條款,我們達成協議了嗎?
1. agree on sth 針對某事達成協議
2. term n.條款(常用複數)
客訴 Customer Complaints May 8
★ Excuse me. Do you mean that the products you ordered haven't arrived?
不好意思。您的意思是說您訂的商品還沒送到嗎?
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