LadyLee的學習筆記小行星

協商 Negotiation September 3

★ We need to be given assurance that your company can handle such a large area.
    我們需要貴公司保證你們能夠應付如此大的區域。

1. assurance n. 保證/ assure v.保證
2. handle vt.應付,處理客訴

 

---

客訴 Customer Complaints May 3

★ Can you put me through to customer service?
     你可以幫我轉接到客服部嗎?

1. customer  n.顧客
2. service     n.服務
3. customer service 客服