協商 Negotiation September 1

★ In theory, that's an excellent suggestion; however, in practice, I can see one or two problems with it.

    理論上來說,那是個很棒的建議; 然而,實際上,我可以看出當中有一兩個問題。

1. in theory 理論上

2. in practice 實際上


客訴Customer Complaints May 1

★ Hello, I'd like to make an inquiry about getting a refund. Who should I speak to about that?

    你好,我想詢問有關退款的事。我該跟誰談這件事呢?

1. inquiry n.詢問

     make an inquiry about...詢問⋯

2. refund  n.退款

 

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